Shipping Policy

At Black Owned Genetics, we are committed to providing you with the best shopping experience. Please read our shipping policy below to learn more about our shipping process.

Processing Time

Orders are typically processed within [1-2 business days] of receiving payment. Orders placed on weekends or holidays will be processed the next business day. You will receive an email notification once your order has been shipped.

Shipping Methods & Delivery Times

We offer several shipping options, which vary by destination and order size. Here are the shipping methods we provide:

Standard Shipping: Estimated delivery time of [5-7 business days]
Expedited Shipping: Estimated delivery time of [2-3 business days]
Express Shipping: Estimated delivery time of [1-2 business days]

Please note that these are estimated delivery times and may vary depending on your location and external factors such as weather or postal service delays.

Shipping Rates

Shipping costs are calculated at checkout based on your location, the shipping method selected, and the size/weight of your order. We offer free standard shipping on orders over [insert dollar amount].

International Shipping

We currently offer international shipping to select countries. Shipping fees and delivery times will vary depending on the destination. Additional customs duties or taxes may apply to international orders, and these fees are the responsibility of the customer.

Order Tracking

Once your order has shipped, you will receive an email with tracking information. You can use the tracking number to monitor the progress of your shipment online. Please allow up to 24 hours for tracking information to be updated.

Address Accuracy

Please ensure that your shipping address is correct at checkout. We are not responsible for any delays or lost shipments due to incorrect or incomplete addresses.

Lost or Damaged Items

If your item arrives damaged or you believe it is lost in transit, please contact our customer service team immediately at shahidbattle45@gmail.com We will work with you and the carrier to resolve the issue.

Order Modifications or Cancellations

Once an order is placed, we begin processing it as quickly as possible. If you need to modify or cancel your order, please contact us within [1 hour] of placing the order. After this time, we cannot guarantee changes or cancellations.

Returns and Exchanges

For information about our return and exchange policy, please visit our [Return & Exchange Policy] page.